Returns & Exchanges
Returns & Exchanges
All New RIFFE equipment is unconditionally guaranteed. If you are not satisfied with your purchase for any reason, please let us know and we will help you. Returned items must be in new condition with original tags and purchased within 60 days. **ALL SALE ITEMS ARE FINAL - NO RETURNS**
1. Please contact us to obtain a Return Authorization# (RA#) for returns. - RA# IS MANDATORY FOR ALL RETURNS
2. Using your own trackable and insured shipping method, mail your return to:
Attn: Returns Department RA#___________Order # ____________
1214 Puerta Del Sol, San Clemente, CA 92673 USA
***Any shipping fees associated with making returns or exchanges are the responsibility of the customer and will not be refunded. Riffe International is not responsible for shipping fees or lost returns.
A refund of the value of the product returned (not including shipping) will be credited back to your original method of payment, and will post approximately two days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Most returns will process in approximately two to three weeks, depending on your method of return. All orders are refunded in US dollars to the credit card used at the time of the original purchase.
RESOURCE CONSERVATION IS A RIFFE HUNTING PHILOSOPHY
In Jay’s days of participating in spearfishing competitions, he eventually was saddened by the amount of fish that were taken, both large and small. Jay recognized the devastating effects. There would be none left for the future generations. This shaped his vision to adopt the practice of taking only what is needed for consumption.
“All divers should protect the waters they swim and hunt in, ensuring future divers the experience and excitement of freediving that I’ve had over the past seventy years. I strive to produce high quality, spearfishing and diving equipment capable of handling any condition. Selective Divers set their sights on those few prize fish for consumption. Be Selective, Fish for the Future.” – Jay Riffe